Here on this page - The Benefits of 0800 numbers - is an attempt to increase the number of jobs available in the UK.
It is a simple measure requiring only a minute or two of your time.
It is an attempt to restore jobs back to people in the UK.
Just follow the next
easy step and you will be
doing your bit for the UK economy.
Any time you call an 0800 number (for a credit card, banking, health and other insurance, computer help desk, etc.) and you find that you're talking to a foreign customer service representative (perhaps in India, Pakistan, Ireland, etc), please consider doing the following:
After you connect and you realize that the customer service representative is not from the United Kingdom, you can always ask if you are not sure about the accent, very politely (this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United Kingdom."
The representative to whom you are speaking might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the United Kingdom."
YOU WILL BE IMMEDIATELY CONNECTED TO A REPRESENTATIVE IN THE UK. That's the rule and the LAW.
It should take less than one minute to have your call re-directed to the United Kingdom.
When you are redirected to a UK rep, to make sure your request has
been successful ask where you are speaking again to make sure - and
yes, she was from NEWCASTLE-UPON-TYNE.
Imagine what would happen if every United Kingdom citizen insisted on talking to only UK phone reps from this day on.
The whole ethos of this page is about creating jobs in the UK which is something that is urgently needed. Imagine how this simple action would ultimately impact on the number of UK jobs that would need to be created ASAP.
If we all tell people to consider this simple action it becomes a round-robin and an exercise in viral marketing. In other words, just pass it on.
The most important point to remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone representative.
As a result, you may even get correct answers, good advice, and solutions to your problem - in real English. Just another of the benefits of 0800 numbers.
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